At Shree Sai Shawls, we are committed to delivering your handcrafted shawls with care and efficiency. Please read our shipping and delivery terms below.
1. Shipping Locations
- We currently ship across India.
- International shipping is not available at the moment.
2. Processing Time
- All orders are processed within 2–4 business days after payment confirmation.
- Since our products are handcrafted, certain designs may take additional time. If so, we will notify you.
3. Delivery Timelines
- Once dispatched, delivery usually takes 5–10 business days depending on your location.
- Remote or rural areas may take longer due to courier limitations.
- Delivery delays caused by courier partners, natural disasters, or unforeseen events are beyond our control.
4. Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before you confirm your order.
- We may offer free shipping promotions from time to time, which will be clearly mentioned on our website.
5. Tracking Your Order
- Once your order is dispatched, you will receive an email or SMS with tracking details.
- You can track your package directly through the courier partner’s website.
6. Delivery Attempts
- Our courier partner will attempt delivery at your provided address.
- In case of non-delivery due to an incorrect address, unavailability of the customer, or refusal to accept, we will not be responsible for delays or re-delivery costs.
7. Damaged Packages
- If your package appears tampered with or damaged at the time of delivery, please refuse to accept it and immediately contact us at support@saishawls.com with your order details.
8. Contact Us
For any queries regarding shipping and delivery, please contact:
Shree Sai Shawls
Kullu, Himachal Pradesh, India
📧 Email: info@shreesaishawl.com