At Sai Shawls, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website (www.saishawls.com) and related services.
1. Information We Collect
When you interact with our website, we may collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping address.
- Payment Information: Details required to complete online transactions (processed securely through third-party payment gateways; we do not store your card or banking details).
- Order Information: Purchase history, preferences, and communication related to your orders.
- Technical Information: IP address, browser type, device information, cookies, and browsing activity on our website.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Communicate with you regarding your purchases, shipping, and customer support.
- Send you promotional offers, newsletters, or updates (only if you have opted in).
- Improve our website, products, and customer experience.
- Comply with legal and regulatory requirements.
3. Sharing of Information
- We do not sell, trade, or rent your personal information to third parties.
- Your information may be shared with trusted service providers (e.g., courier companies, payment gateways, IT service providers) strictly for business purposes.
- We may disclose information if required by law, government request, or to protect our legal rights.
4. Cookies & Tracking Technologies
- Our website uses cookies to enhance user experience, analyze traffic, and improve performance.
- You may disable cookies in your browser settings, but some features of the site may not function properly as a result.
5. Data Security
- We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, or misuse.
- However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
As a user, you have the right to:
- Access, update, or correct your personal information.
- Request deletion of your data (subject to legal or contractual obligations).
- Opt out of promotional communications at any time.
To exercise these rights, you can contact us at support@saishawls.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Revised” date.
9. Contact Us
If you have any questions regarding this Privacy Policy, you may reach out to us at:
Sai Shawls
Kullu, Himachal Pradesh, India
📧 Email: info@shreesaishawl.com